DXC Recruitment 2022 | BCA/BSc | Apply Now!

DXC Freshers Recruitment 2022 | BCA/BSc| Apply Now!

DXC Freshers Recruitment

About:

DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. With decades of driving innovation, the world's largest companies trust DXC to deploy the Enterprise Technology Stack to deliver new levels of performance, competitiveness, and customer experiences. Learn more about the DXC story and our focus on people, customers, and operational execution at www.dxc.com.

Company Name	DXC
Designation	Senior Assistant Service Delivery Coordinator
CTC	Rs. 2.6 LPA(FIXED) + Night Shift Allowance
Experience	0-1 year
Job Location	Bangalore, Chennai, Noida, Gurgaon, Hyderabad.
Degree	BCA/BSc
Batch	2020,2021,2022

Roles and Responsibilities

• The candidate plays a role of an ongoing interface between the client and DXC.

• Assist in gathering the required information, to handle customer software, technical quires, troubleshooting, and problem-solving of end-user issues. 

• Manage customer expectations regarding estimated response times for issue resolution, meet SLAs like response and resolution times 

• by partnering with L2, and L3 teams within the organization.

• Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. 

• Own customer technical issues from initial report to resolution, communicating with the customers regularly regarding issue status. 

• Monitoring the given tasks as needed.

• Ensures compliance with internal processes and standards for IT Support.

Educational Qualification

• Bachelor's Degree (B.Sc. IT, Computer Science, BCA, BSc Mathematics, Physics, Chemistry)

• 55% aggregate in academics (10th, 12th & Graduation) 

• Salary: 2.6 LPA(FIXED) + Night Shift Allowance

• Industry: IT- Services

• Functional Area: IT-Software Services & Maintenance

• Employment Type: Full Time, Permanent

Documents Required to Apply 

• Passport Size Photo (Professional)
• Updated Resume
• ID Proof (Govt.)
• Valid E-Mail

How To Apply :

Any Queries, Comment below to assist😊

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