Hexaware Technologies Freshers Recruitment 2022
Hexaware Technologies Freshers Recruitment 2022 is has a Job Vacancy currently for the role of Infrastructure Management Support open for any BCA/BSc or equivalent from It or CS, Interested and eligible candidates, Go through the details, and Apply for the Job
1. Job Overview
| Company Name | Hexaware Technologies |
|---|---|
| Designation | Infrastructure Management Support |
| CTC | ₹ 3 LPA |
| Experience | 0-2 Years |
| Job Location | Chennai / Noida / Mumbai / Pune, India |
| Degree | B.Sc (CS/IT/Electronics) & BCA |
| Batch | 2022 |
2. Description
- Hexaware Technologies is hiring candidates for the post of Infrastructure Management Support of Full Time Job.
- Office environment
- May require on-call, shift, weekend, and evening work
- Who will be responsible for labeling and mapping
3. Roles & Responsibilities
- Should have basic knowledge on ITIL process and international Client handling over the phone and email
- Meet established service level metrics for call response, technical support, and customer service
- Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
- Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow–up, and resolution
- Follow and complete IT Service desk opening and closing checklists
- Research and update knowledge base for solutions that can be used to provide first-call or contact resolution
- Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting
- Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer, etc..(It’s optional) to troubleshoot and resolve end–users' laptops, desktops.
4. Hexaware Technologies Selection Process
The Selection Process Is Based On The Post You Are Applying For How Ever For Entry Level Position In Hexaware Technologies Selection Process There Mainly Three Steps That Are As Follow-
- Aptitude Written Test Online
- Technical Interview
- HR Interview
- Document Verification. (Background Check)
- Offer Letter Generation
- Joining Letter
5. Skills Required to Get Selected
- Good personal computer and business solutions software skills
- Excellent verbal and written communication in English is a must
- Provide follow–up service to End–users to ensure that service provided by the Help Desk has addressed their needs in a timely and efficient manner
- Candidates should be open to working in a 24*7 shifts environment.
- Candidates having more than 1 year of education gap are not eligible for this drive.
- Should adhere to the company policies
- Immediate joining required
- Should have a good typing speed
- Good Communication- Verbal and Non Verbal skills
- Multi-Tasking
- Good Team Player
- Basic computer knowledge
6. Documents Required to Apply
- Application through the Superset portal
- Passport Size Photo (Professional)
- SSLC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation All Years’ Mark Sheets
- Updated Resume
- ID Proof (Govt.)
- Valid E-Mail
7. How to Prepare Resume for this Position
- Updated Resume, add the Skills mentioned in the Job Description in your if you see you are eligible for this position to your Resume.
- Add Valid Mobile Number
- Add your Photo (Professional) to the Resume to Uniquely Identify from Other Candidates.
- Add the Working Email in the Resume (Professional Mail)
- Specify your Hobbies and interests relevant to the Job Responsibilities if you possess those.
- Punctuality
- 60% or 6 CGPA and above throughout in 10th, 12th, and Graduation
- No Live backlogs at the time of registration
- The phraseology of body (body language)
Do check out the HR and TR Interview Questions Experiences
9. About Company
Hexaware is a fast-growing and automation-led next-generation provider, with a deep-rooted legacy of delivering excellence in IT, BPO, and consulting services and with a rapidly expanding international footprint. This superior performance is driven by a combination of superior strategy, the best teams in the world, and a culture that is passionate about innovation and automation. Hexaware Digital offerings have helped clients achieve operational excellence and customer delight. The company’s focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. The organization is now on a journey of metamorphosing the experiences of the customer’s customers by leveraging our industry-leading delivery and execution model, built around the strategy— ‘Automate Everything, Cloudify Everything, Transform Customer Experiences.
IF you face any issue while applying. Let us know in the comments section
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